Frequently Asked Questions

Our FAQ section covers the most common things families ask us about from how our care works to where we operate and how to get started.

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What kind of care services do you provide?

We offer a wide range of home-based care services, including personal care, elderly support, disability care, dementia care, palliative care, and respite care. Whether it’s daily help or more specialist support, we’re here to assist.

Where do you provide care?

We provide home care services across:

Lisburn, Hillsborough, Moira, Glenavy, Maghaberry, Crumlin, Dunmurry, Finaghy, South Belfast, and West Belfast. If you live in or near these areas and need support at home, we’d be happy to help.

Is your care delivered at home or in a facility?

All our care is provided in the person’s own home. We believe people feel safest and happiest in familiar surroundings, and our goal is to support independence for as long as possible.

Are your carers trained and qualified?

Yes. All our carers are fully trained, background-checked, and registered with the NISCC. We also provide ongoing training to ensure our team delivers high-quality, respectful care.

Can you provide help during the day and at night?

Yes. We offer flexible scheduling, including daytime, evening, and overnight care. We’ll work with you to build a care plan that suits your routine.

What does a typical visit include?

Each visit is tailored to the person’s needs. It may include help with washing, dressing, toileting, meal preparation, medication reminders, mobility support, or simply friendly company.

Do you support people with dementia?

Yes. Our carers are trained to support individuals living with dementia. We focus on routine, patience, and gentle communication to help them feel safe and understood.

How do I arrange care for myself or a loved one?

You can contact us by phone or through our website. We’ll arrange a free consultation to understand your needs and create a personalised care plan.

Is your service regulated?

Yes. Rodgers Community Care is fully regulated by the RQIA (Regulation and Quality Improvement Authority), and all our carers are registered with the Northern Ireland Social Care Council (NISCC).

How do I arrange care for myself or a loved one?

You can contact us by phone at 028 9260 5681 or email us at info@rodgerscommunitycare.com. We’ll arrange a free consultation to understand your needs and create a personalised care plan that works for you.

Can I join your care team?

We’re always looking for kind, dependable people who want to make a difference. If you’re interested in working with us, visit our Join Our Team page or contact us to learn more.